Return Policy

Order Cancellation

We accept order cancellations before product shipment or production. If your order has been cancelled, you will receive a full refund. If your order has already been shipped, we cannot cancel it.

Returns (if applicable)

We accept product returns. Customers have the right to request a return within 14 days of receiving the product.

To qualify for a return, your item must be unused and in its original condition. The item must also be in its original packaging. To complete your return, we need a receipt or proof of purchase. Please contact our customer service to ensure you send your package to the correct address.

Notes

Customized or personalized items are not eligible for the 14-day money-back guarantee.

Refunds (if applicable)

Return Address:

Yun Ting Zeng

Room 201, No. 179 Xinhe Road, New City Plaza, Shajing Street, Bao'an District, Guangdong Province

City: Shenzhen

Postcode: 518125

Email: techbettry@hotmail.com

For a return address, please contact our customer service at techbettry@hotmail.com

Once we receive and inspect your return, we will send you a receipt notification via email. We will also notify you whether your refund request has been approved. If your request is approved, we will process your refund within a few days and the funds will be automatically refunded to your credit card or original payment method.

Refund Delayed or Not Received (if any)

If you have not yet received your refund, please check your bank account again.

Then contact your credit card company. Refunds may take some time to arrive. Next, contact your bank. Refunds usually take some processing time to arrive. If you have completed all the above steps and still have not received your refund, please contact us:

If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.